Fee-per-session or pre-paid option

We are unique amongst EAP providers in that we offer all of our EAP customers a choice between a pre-paid (fixed price) contract, or a fee-per-session (pay-as-you-go) option.  Approximately 60% of our customers opt for the traditional pre-paid EAP model and 40% choose our sector-leading flexible fee-per-session EAP contract.

Pre-Paid Full EAP

Provides a fixed price for unlimited access to the service, offering you certainty of costs for effective budget planning.

Subscription fee calculated based on the number of employees to be covered.

This fixed EAP subscription covers all employee self-referrals to our full range of counselling and advice services.

Offers employees counselling support through face-to-face, video, e-mail or telephone therapy.

UK-wide counselling network ensures employees can meet with a local counsellor, at a time and place of their choosing.

Fee-per-session Full EAP

Pay only for those counselling and advice sessions actually used by your employees.

Provides flexibility where demanded by budgets or procedures.

A small management fee covers: promotional literature, dedicated account management, clinical case management and usage reports.

Offers employees counselling support through either face-to-face, video, e-mail or telephone therapy.

UK-wide counselling network ensures employees can meet with a local counsellor, at a time and place of their choosing.

Pre-Paid Telephone Counselling Only

Designed to suit diverse customer requirements and budgets, restricting access to counselling via telephone.

Provides a fixed price for unlimited access to the service, offering you certainty of costs for effective budget planning.

Subscription fee calculated based on the number of employees to be covered.

This fixed EAP subscription covers all employee self-referrals for telecounselling.

Face-to-face counselling can be made available to some employees, with specific authorisation by HR.

Fee-per-session Telephone Counselling Only

Designed to suit diverse customer requirements and budgets, restricting access to counselling via telephone.

Pay only for those counselling and advice sessions actually used by employees.

A small management fee covers: promotional literature, dedicated account management, clinical case management and usage reports.

Offers employees counselling support through telephone therapy.

Face-to-face counselling can be made available to some employees, with specific authorisation by HR.